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Deloitte Consulting’s 2013 Global Contact Center Survey Results

Deloitte Consulting’s 2013 Global Contact Center Survey Results

Webinar Content: A discussion on the “Top 10 Insights” from the survey and their implications on your contact center A review of the 2013 …

Outsourcing Risk Mitigation and Critical Success Factors

Outsourcing Risk Mitigation and Critical Success Factors

Outsourcing is a strategic, highly successful business tool for positive organizational change. Nonetheless, managing outsourcing …

Annual Turnover of the Group of Companies “Penki kontinentai”: LTL 122.8 Million

The group of companies “Penki kontinentai” successfully completed the year 2012. The annual turnover of the company amounted…