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Proper standards of IT governance can help to align technology with complex business processes, and open the door to more effective outsourcing, by Gyorgy Lengyel, managing director of AAM Technologies.

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BPO Voice talked to Mr. Andrew Hallam, founding member and President of Aspire – the Association of IT and Business Process Services Companies in Poland about his views and opinion on the various trends and challenges for Poland as one of the upcoming destination for the outsourcing industry.

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OUTSOURCING of IT services is one of the ways that a company can become more effective and competitive. Along with cost-savings, IT outsourcing enables companies to keep pace with the rapid changes in information technologies and to garner the experience of professional teams.

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Interview with Nicholas Jeffery, Senior Advisor, Investment and Strategic Planning, Telecommunications, Informatics and Media, and Vera Blagev, Associate Banker, Telecoms, Informatics and Media, European Bank for Reconstruction and Development.

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Business Partnership Development Mission for the IT sector is a sector-specific export mission to the UK linked to the Internet World international trade show.

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Tibor Beles, VP Sales, Global BPO, heads Oracle’s BPO practice. Read why he thinks automating BPO can increase service provider sustainability by cutting cost and adding capabilities.

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The director of Microsoft Ukraine believes the nation will play a big role in software development. During his interview with the Kyiv Post, Franke said that Ukraine has the potential to become a second India in software development outsourcing.

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Dr. Christian Baader, 44, is vice president of BPO Strategy, Market Development and Marketing for SAP, the enterprise application software provider. He is one of the architects of SAP’s unique BPO partnering model with service providers, which began to get traction in 2004.

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Bulgarian outsourcing companies will move ahead to more value added services in the medium term as the business matures and conditions improve, officials said.

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The marketing strategy is closely linked to the sales strategy which has at it’s core the subscription billing method.

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