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Your Business Users Need You To Work Differently — Are You Ready?
Economic power is shifting to emerging geographies, causing businesses to innovate in order to serve new customers. Global demographic trends result in changes to user expectations of technology, pushing new IT delivery models. Increasing energy concerns drive businesses to rethink where and how they operate — and also where they source technology in the world.
All of these fundamental market forces create an environment where businesses must change the way they source and manage technology. Users increasingly self-provision new technologies like mobile applications, smartphones, tablets, and cloud offerings to innovate and keep up with these business changes. As users acquire their own solutions, businesses become burdened with increasing numbers of vendors, integration points, and poorly understood contractual obligations.
Few organizations are fully prepared for the impact that these changes will have on vendor-related risk and on business capabilities that rely on vendors as part of their delivery. Business users don’t think about the sourcing and vendor management (SVM) implications of their self-provisioning, and most SVM executives don’t have the time, resources, or emerging-technology expertise to educate those users. But with the stakes so high, it’s time for SVM Professionals to change their perspective from supporting the business to guiding business users who need new vendor relationships to achieve their objectives.
Use Your Unique Role To Drive Your Organization’s Success During This Change
Forrester believes that SVM Professionals are uniquely suited to lead their organizations through the next decade of change. SVM Professionals have the skills to manage complex supplier ecosystems, detailed knowledge of end-to-end sourcing processes, and the nuanced ability to balance costs, risks, and value in third-party relationships. The SVM Professionals of the future can’t be tactical, reactive order-takers but must instead become orchestrators of complex, technology-enabled business solutions. Best-in-class SVM Professionals are already preparing for this transformation by investing in new skills, embracing technology change, and implementing innovative sourcing models. What are you doing to get ready?
Prepare To Lead Your Business Users Through Confusing Technology Changes
Forrester’s Sourcing & Vendor Management Forum 2011 will help you get ahead of the most fundamental changes affecting you and your organization. At this Event, we will address the dramatic changes taking place in technology sourcing and help you set a clear strategy and road map for the future. By attending the Forum, you will understand the skills, management practices, and technology delivery models that will help you lead your organization through this change.
Who Should Attend?
The Forum is designed around three track sessions: