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For the fourth year in a row, KPMG LLP, the U.S. audit, tax and advisory firm, has been recognized as one of the World’s Best Outsourcing Advisors by the International Association of Outsourcing Professionals (IAOP®). KPMG continued its success in the shared services and outsourcing advisory (SSOA) space with this year’s #2 IAOP ranking.
The firm was presented with the top “balanced performance” designation, underscored by high marks in customer references, executive leadership and global presence.
“To again be considered among the world’s top outsourcing providers speaks to quality of our people and the depth KPMG’s commitment to the critical SSOA space,” said Cliff Justice, KPMG’s U.S. leader for Shared Services and Outsourcing Advisory. “Our clients tell us that the collaborative and balanced approach we take to help them improve agility, innovate, manage risk, improve performance and reduce cost in their business services model continually proves its value.”
Highlighting the integral part technology plays in today’s outsourcing environment, KPMG was lauded for its innovation in this space, displaying excellence in Financial Management, Information Technology and Communications Technology.
“The strategic foresight KPMG can deliver to clients around the role technology plays in outsourcing solutions definitely resonates in these rankings,” said Justice. “It is crucial that our clients have access to industry insights, geographic diversity, technical innovation and high-value skills in order to enhance their cost efficiency and encourage growth.”
The results made specific mention of a need for providers to utilize emerging technology to the fullest, including the internet, cloud and mobile devices. KPMG keeps process improvement and increased integration of these technologies top-of-mind when designing a service delivery framework that lets organizations leverage the most appropriate internal, external or blended capabilities.
“KPMG’s expertise in emerging technologies gives our clients the most up-to-date, full service solutions they need in this environment,” added Justice. “We have a strong market understanding of how emerging technology plays a vital role in outsourcing solutions and ensure our clients are thinking about newer and smarter ways of doing business.”