Home » Outsourcing Analytics (Page 68)

The global outsourcing market continues to grow at a steady pace, with a forecast growth rate of 8.1 percent in 2008. But healthy growth rates for outsourcing do not necessarily mean that user organizations are without challenges.

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The benefits of outsourcing can be substantial. Aside from cost savings, there are other gains your business can make.

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As BPO outsourcing matures and more and more companies are getting into the fray, increasing numbers of companies are now also realizing that perhaps outsourcing hasn’t been such a good deal. The “lift and shift” mentality so commonly afflicting companies is coming back to haunt them in the final analysis – issues from poor training and productivity, management and technology do not go away, in spite of the work being done elsewhere.

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In large enterprise informatics the emphasis is put on fulfilling business needs to the greatest possible extent and in addition to this – due to the development in technologies and tools – customized support is provided to users.

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Storage and archiving specialist Proact is undergoing rapid growth in the field of niche outsourcing services such as backup, recovery and storage. Selective outsourcing has increased by 200 per cent over the past 12 months, and this strong growth is set to continue.

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A couple of months ago Goaleurope experts were scanning ITO market of Eastern Europe and now have summarized their findings and a few facts about the industry.

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If analytics isn’t absolutely core to your business, then you’ll probably be better off outsourcing – at least until the hiring/training/method situation has improved dramatically. It’s hard enough for companies to do non-core jobs well without all the difficulties currently afflicting Web analytics.

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