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		<title>World BPO/ITO Forum</title>
		<link>https://itonews.eu/world-bpoito-forum-2013/</link>
		<comments>https://itonews.eu/world-bpoito-forum-2013/#comments</comments>
		<pubDate>Tue, 19 Mar 2013 08:08:03 +0000</pubDate>
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		<description><![CDATA[World BPO/ITO Forum is an exclusive invitation-only event for C-suite executives and Senior decision-makers from enterprise companies with $1B or more in revenue, currently using BPO/ITO services or interested in evaluating global sourcing opportunities. Why this event is important for the industry: Many companies are seeking the right commercial partnerships and operating model to reap [...]]]></description>
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		<title>3rd International Outsourcing Summit to focus on non-voice, complex IT-BPO services</title>
		<link>https://itonews.eu/3rd-international-outtsourcing-summit/</link>
		<comments>https://itonews.eu/3rd-international-outtsourcing-summit/#comments</comments>
		<pubDate>Tue, 16 Aug 2011 07:03:33 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Global News]]></category>
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		<description><![CDATA[The Philippines will host the Third Annual International Outsourcing Summit (IOS) with sessions led by over 70 expert speakers and panelists speaking to over 300 international delegates.]]></description>
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		<title>Business Case Fundamentals: Steps for Assessing a BPO Opportunity</title>
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		<pubDate>Tue, 16 Aug 2011 06:49:25 +0000</pubDate>
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		<description><![CDATA[At a time when companies are seeking new ways to bring high performance by controlling costs, reducing risk and increasing transparency, the use of Business Process Outsourcing (BPO) is growing among executives. ]]></description>
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		<title>Keeping the balance with the Business Process Outsourcing Metrics</title>
		<link>https://itonews.eu/keeping-balance-with-bpo-metrics/</link>
		<comments>https://itonews.eu/keeping-balance-with-bpo-metrics/#comments</comments>
		<pubDate>Sat, 13 Aug 2011 07:56:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[Metrics are many uses for a business. But for a call center or business process outsourcing business metrics are the methods used to obtain the balance of the organization maintains.]]></description>
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		<title>Spoken English Skills: The backbone of the BPO industry</title>
		<link>https://itonews.eu/english-skills-backbone-of-bpo/</link>
		<comments>https://itonews.eu/english-skills-backbone-of-bpo/#comments</comments>
		<pubDate>Wed, 10 Aug 2011 07:53:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Events]]></category>
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		<description><![CDATA[The investigation involves written and verbal correspondence with overseas customers, who are native speakers of the English language.]]></description>
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		<title>IT Services Move Nearshore to Romania</title>
		<link>https://itonews.eu/it-services-move-nearshore-to-romania/</link>
		<comments>https://itonews.eu/it-services-move-nearshore-to-romania/#comments</comments>
		<pubDate>Mon, 08 Aug 2011 07:41:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Outsourcing News]]></category>
		<category><![CDATA[Romania]]></category>
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		<category><![CDATA[Outsourcing trends]]></category>

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		<description><![CDATA[John Cotterell, Chief Executive at Endava, explains that UK organisations can benefit from choosing Romania as their nearshore location for IT projects]]></description>
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		<title>HfS Live and Unfiltered.  The Ultimate One-Hour Outsourcing Debate&#8230;between Buyers and Providers , August 4th, 2011</title>
		<link>https://itonews.eu/h-f-s-live-and-unifiltered-the-ultimatr-one-hour-outsourcing-debates/</link>
		<comments>https://itonews.eu/h-f-s-live-and-unifiltered-the-ultimatr-one-hour-outsourcing-debates/#comments</comments>
		<pubDate>Thu, 04 Aug 2011 13:28:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Events]]></category>
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		<description><![CDATA[Join us for a special web-event where four senior provider and four senior buyer executives will lock horns to debate the burning issues of today's outsourcing business. ]]></description>
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		<title>Business Process Outsourcing – What&#8217;s IN, what&#8217;s out?</title>
		<link>https://itonews.eu/business-process-outsourcing-whats-in-out/</link>
		<comments>https://itonews.eu/business-process-outsourcing-whats-in-out/#comments</comments>
		<pubDate>Thu, 04 Aug 2011 09:03:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Events]]></category>
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		<description><![CDATA[Over time, each business area periodic bins, driven mainly by changes in market dynamics, competition, innovation and technological progress. ]]></description>
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		<title>Sitel Ranked as Top Global BPO Provider in Global Services 100 List</title>
		<link>https://itonews.eu/sitel-ranked-as-top-global-bpo-provider/</link>
		<comments>https://itonews.eu/sitel-ranked-as-top-global-bpo-provider/#comments</comments>
		<pubDate>Thu, 04 Aug 2011 08:22:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Press-Releases]]></category>
		<category><![CDATA[BPO]]></category>
		<category><![CDATA[Outsourcing providers]]></category>

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		<description><![CDATA[Sitel has announced it was ranked as one of the “Top Global BPO providers” in the seventh annual Global Services 100 survey, a listing of leading global providers of business and technology outsourcing services. ]]></description>
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		<title>Accenture to Deliver Information Technology and Finance and Accounting Services to Intertek</title>
		<link>https://itonews.eu/accenture-to-deliver-information-technology-and-finance/</link>
		<comments>https://itonews.eu/accenture-to-deliver-information-technology-and-finance/#comments</comments>
		<pubDate>Wed, 03 Aug 2011 09:11:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Press-Releases]]></category>
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		<description><![CDATA[Accenture has entered into an agreement with Intertek to provide Intertek with global IT and finance and accounting (F&#38;A) services on an outsourced basis. ]]></description>
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