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BPO service providers are growing fast across the region but Eastern Europe still remains the underdog in the global business process outsourcing industry.

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The study claims to present a complete view of the dynamics of the most significant segments that make up the global IT and business process outsourcing industry.

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The business operations carried out by the call centers are not only meant for the telemarketing services or any back office support.

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EPAM Systems reasserts its leadership status in Central and Eastern Europe on IAOP’s 2011 Global Outsourcing 100 List

EPAM Systems, Inc., a leading IT Outsourcing provider in Central and Eastern Europe (CEE), announced today that it has been named to the ‘Leaders’ category in the 2011 Global Outsourcing 100®.

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Itransition Recognized among 2011 Global Services 100 Companies anew

In the survey’s 6th year, the market experts leveraged multiple analysis dimensions to identify the outsourcing industry leaders.

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Cluj-Napoca Hot Spot for BPO/KPO/SSC Companies

Romania has been identified as a preferred nearshore location due to its solid technical proficiency, widespread foreign language skills and a large workforce at a competitive wage rate.

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Low-cost, highly skilled IT labour and a relatively close proximity to the UK is making Eastern Europe an increasingly attractive destination to UK businesses for offshoring IT services.

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IT Outsourcers Turn Green

Intel co-founder Gordon Moore was a good visionary. In 1965, his prediction, popularly good known as Moore’s Law, settled which a series of transistors upon a thinly slice would stand in about any dual years.

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Buyers of outsourcing services want their service providers to invest in technologies that bring continual improvement to the outsourced processes.

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The EBRD0 has signed a Ђ3.0 million equity investment in CallPoint New Europe JSC, a mid-sized provider of BPO and client interaction services for clients in Europe and further abroad.

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