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Top 5 Automated Help Desk Software to Boost Agents’ Performance and Customer Satisfaction
Today, clients interact with companies across various communication channels. Employing a help desk solution streamlines your agents’ work activities, as they can receive and …
Emily Drenis, CX Thought Leader, Joins Miratech’s Genesys Team
Miratech Group welcomes Emily Drenis as the Practice Lead, Customer Experience & Success. She will …