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IT outsourcing embracing innovation, experts claim

IT outsourcing providers are becoming more innovative, it has been suggested. …

Outsourcing: Europe edging out NA?

In a year wracked by slowing down of global economies, Europe may well emerge the …

Outsourcing Advisors: 6 Tips for Selecting the Right One

When it's time to outsource, selecting the right outsourcing advisor may be the single most important decision you…

New Book for Service Professionals Features 20 Concierge Industry Tips and Tactics to Keep You Highly Insulated From Downsizing and Outsourcing

Recession-related sales slow downs and downsizing, coupled with offshore outsourcing, have heightened competition for customer service jobs, while…