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Will a massive multi-tower engagement continue to meet expectations when the savings have narrowed over time? Does your provider or your contract allow for added business value such as implementing forecasting tools or analyzing growth and market share to enable strategic decision making? A look at right BPO engagements.

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Since the beginning of 2007 FINGO has been developing aSISt and tranSIS, the systems built on JAVA and XBRL technology for preparing, collecting and submitting bank reports.

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Management Pack for Siebel CRM offers an integrated, holistic view of all key Siebel CRM service chain components and helps ensure that the ultimate user experience is, and remains positive.

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Once more Microsoft purchases ERP software in Denmark: Columbus IT sells the rights to the software solution RCM – Retail Chain Management – to Microsoft for USD 5 million.

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OutsourceWorld, a gathering of suppliers of outsourced IT services from every corner of the globe.

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Whatever IT services you outsource–desktop support, network maintenance infrastructure management or software integration–there are seven critical factors to the success of your outsourced service: security, reliability, scalability, performance, elegance, performance, future-proofing and relationship management.

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The Outsourcing Institute, a vendor-neutral professional association dedicated solely to outsourcing, today announced the launch of its Outsourcing 2.0 road shows.

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Recently we have had the chance to be part of the Prime Minister’s Office’s project making e-billing more popular.

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Six of our best-selling applications are nominated for Application of the Year 2009 in four categories.

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The very idea of outsourcing may scare you since it involves handing away the responsibilities of a part of your business to someone else who is not even on location.

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