

In the world of IT outsourcing, costs are not just related to the price charged for the services rendered. What are often more important, and often overlooked, are the costs clients will bear associated with managing relationships with IT services providers.
Continue readingEDUSOFT, in a consortium with NEOCOM, signed a contract with the Ministry of Justice for the development and implementation of a WEB application for recording Notaries, Mediators, Court Enforcement Agents and Lawyers.
Continue readingOutsourcing business processes has revolutionized the businesses across the globe in a big way.
Continue readingIn June 2009, IBA and Interregional Distributive Grid Company of Urals and Volga (IDGC of Urals) launched a project to automate financial and economic activity at IDGC of Urals using SAP ERP 6.0.
Continue readingPerhaps you have heard horror stories about someone you know calling customer service in regards to a particular item.
Continue readingCompanies view retail demand intelligence (RDI) as their most pressing technological investment, it has been claimed, which could show the need for IT outsourcing.
Continue readingIn recognition of recent shifts in the global economy – inclusive of supplier challenges in the South Asian / Indian marketplace – many global sourcing executives have determined a more “risk averse” approach toward their global outsourcing portfolio is a prudent and necessary means to ensure supplier stability, less volatility in certain markets and enhanced skill-set options vis-a-vis regional workforces.
Continue readingThe word outsourcing in the United States has become somewhat of a “dirty” word in political circles and among many in the public who fear that companies are forsaking their own workers for greener pastures of profit oversees.
Continue readingSavvy IT outsourcing customers insist on including benchmarking clauses in their IT services contracts. Benchmarking clauses are beneficial to outsourcing customers because they allow the customer to bring in a third party to assess the competitiveness of the outsourcer’s prices.
Continue readingThis year, Gartner Symposium/ITxpo Africa has the honour of being the first in our annual worldwide Symposia series.
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