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Business process outsourcing (BPO) is the practice of using a third party, contracted to perform specific, specialized processes on a company’s behalf.

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“When we were young kids growing up in America,” said Friedman, “we were told to eat our vegetables at dinner and not leave them. Mothers said, “think of the starving children in India and finish your dinner.” …

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Nearshore outsourcing or nearshoring is a practice applied to business outsourcing, which has been adapted from fishing industries.

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Outsourcing referrs to a company that contracts with another company to provide services that might otherwise be performed by in-house employees.

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The first step to successful offshore operation is to formulate a solid and feasible outsourcing strategy.

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You can choose blue-chip service providers and sign innovative, iron-clad, risk-sharing contracts — but still not achieve successful results if you underestimate the importance of Change Management and governance in outsourcing.

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As infrastructure outsourcing evolves and a new business model emerges, the language around it changes as well. These tips will help you stay on top of the terminology.

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Promised huge cost reductions by outsourcing your information technology staff to a foreign land? Many outsourcing service providers promote the labor rate difference as a no-brainer” decision for outsourcing. Not so fast.

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The marketing strategy is closely linked to the sales strategy which has at it’s core the subscription billing method.

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Outsourcing has become a “charged’ word. It is an important concept to understand because of its business applications (both for corporations and for small businesses) and because of its political implications.

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