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More and more online business owners see outsourcing as their advantage in the business “game,” and it must be considered as organizations develop competitive techniques. The benefits of outsourcing to freelancers are substantial and real. As online business owners around the world recognize, outsourcing has become an essential change mechanism for their business success. In [...]
Continue readingOperating level agreements (OLA) aren’t exactly new to IT. Unlike service level agreements (SLA) between an IT organization and its service provider, OLAs state how particular parties involved in the process of delivering IT services will interact with each other in order to maintain performance. “By establishing OLAs between these groups, the IT function can [...]
Continue readingTurbulent 2012 is history for the information technology (IT) sector. A relatively more stable 2013 is the present and immediate future, say IT industry observers. For, volatility – in services pricing, currencies, orders and macroeconomic aspects – is bottoming out. A Fitch report on the IT sector outlook for 2013 says Indian firms can look [...]
Continue readingOutskirts Press, Inc. has published Transformational Outsourcing: Maximize Value From IT Outsourcing by Sanjay Chadha. The author’s most recent book to date is a 6 x 9 paperback in the business, economics and outsourcing category and is available worldwide on book retailer websites such as Amazon and Barnes & Noble. Transformational Outsourcing is also available [...]
Continue readingSmart IT leaders seek to complement their India-based operations for risk management and business continuity purposes, but they also may be looking for specific language fluency, proximity, lower attrition or wage inflation or an attractive domestic market. Certain skills–like automation testing, for example, come at a premium in a hot market like India, says H. [...]
Continue readingA lot of BPO companies, especially those that provide IT outsourcing services, deal with more contracts today than before. It is due to the outstanding and tremendous demand seen from the last few years, specifically in 2012, and from the huge increase of the available service providers from around the globe as well. These demands [...]
Continue readingThe world’s economy today is more integrated than ever. Globalization means resources can be easily transferred from one place to another for companies to take advantage of price differences and maximize operating efficiency and profit. Different regions in the world offer different natural resources and labour force of different skills, culture and competitive advantages. The [...]
Continue readingOutsourcing is the process of delegating tasks to skilled labour force abroad in low cost countries such as India, Vietnam, Thailand and many others. It is a great way for a business to lower its operating cost and maximize profit. In today’s ever more competitive economic climate, businesses have to try to be as efficient [...]
Continue readingHow healthy are your IT Service Contracts? Some years ago, I attended a security seminar at which it was revealed that more than 90% of those companies who did not record security breaches reported that they had no problems. Of course it is easy to assume that you have no problems if you never monitor, [...]
Continue readingBusinesses that lack their own IT departments will find that they will be unable to streamline their work flow and increase the efficiency at which they work. This, luckily, can be remedied simply by choosing to create their own in-house IT department, or to choose to outsource to an outside IT firm. So when you [...]
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