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In the world of IT outsourcing, costs are not just related to the price charged for the services rendered. What are often more important, and often overlooked, are the costs clients will bear associated with managing relationships with IT services providers.
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Outsourcing business processes has revolutionized the businesses across the globe in a big way.
Continue reading Perhaps you have heard horror stories about someone you know calling customer service in regards to a particular item.
Continue reading Companies view retail demand intelligence (RDI) as their most pressing technological investment, it has been claimed, which could show the need for IT outsourcing.
Continue reading The word outsourcing in the United States has become somewhat of a “dirty” word in political circles and among many in the public who fear that companies are forsaking their own workers for greener pastures of profit oversees.
Continue reading Savvy IT outsourcing customers insist on including benchmarking clauses in their IT services contracts. Benchmarking clauses are beneficial to outsourcing customers because they allow the customer to bring in a third party to assess the competitiveness of the outsourcer’s prices.
Continue reading Most of us like to think we can drive a hard bargain, both in our personal and professional lives. And when it comes to negotiating a sophisticated, wide-ranging outsourcing contract in a time of widespread corporate cost-cutting, the ability to hammer out a good price could potentially make or break a career.
Continue reading Religion and business rarely mix well. This shows up in the encyclical of Pope Benedict XVI. The encyclical generally supports globalization, but criticizes western companies that outsource business to developing countries.
Continue reading Businesses are increasing their use of IT outsourcing in a bid to reduce their costs during the recession, research has found.
Continue reading How is your retailing business faring in this tough economy? Are you spending more on your IT department, just trying to keep up with burgeoning technologies, than on your merchandising and marketing departments?
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