

Outsourcing services providers from Asia Pacific continued to dominate the Global Outsourcing 100 ranking for the second consecutive year, according to lists released by the International Association of Outsourcing Professionals IAOP.
Continue readingSpeaking as the head of a service provider, I’ll be frank: We often get CEOs coming to us saying, “We need to get started outsourcing offshore. We need to have an offshore strategy. But my VP of engineering is not on board with it. Can you convince him or her?”
Continue readingThe coming years will see companies make increasing use of IT services, it has been claimed.
Continue readingOffshore outsourcing is an emotive topic, and the security and privacy risks specific to offshoring can often be perceived, rather than real.
Continue readingWhat are the real risks in offshoring both ITO and BPO work?
Continue readingYou may not have signed a contract with your third-party IT services provider solely to cut costs. Maybe you were seeking specific skills or farming out non-core work to focus on strategic initiatives, or looking for a back door into an emerging economy.
Continue readingThe global IT services market grew during 2008, as more firms made use of solutions such as outsourcing, it has been claimed.
Continue readingBest practices in IT outsourcing tend to be a dime a dozen. Advisory and consulting firms offer them. Professional organizations preach them.
Continue readingWorldwide IT services revenue totalled $806 billion in 2008, an 8.2 per cent increase from 2007 revenue of $745 billion, according to Gartner.
Continue readingCompanies showed a marked disinclination to sign new outsourcing agreements in 2008, according to a new report from Gartner.
Continue reading