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While everywhere from Egypt to Thailand is being cast as the next offshoring hotspot, India’s slice of the business process outsourcing (BPO) pie is only going to get bigger.

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Virtual assistants are rapidly becoming a popular alternative to hiring directly. A virtual assistant or outsourcing team can provide many of the same services that an in-person assistant does, but there’s less of the hassle that direct hires bring.

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We hear it all the time. A client says, “My outsourcing provider keeps using the same old tools and doing things the same old way,” or “My business needs have changed, but my outsourcing provider wants to hold me to the letter of the contract.”

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Egypt has the most market potential among emerging providers of global IT services, according to a recent study by the London School of Economics Outsourcing Unit.

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Despite a jump in the very largest outsourcing deals, it seems businesses are increasingly turning towards smaller contracts. According to analyst house Gartner, the number of outsourcing deals worth less than US USD50 million increased in 2008 while those of more than US USD50 million actually declined.

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Business Process Outsourcing BPO companies dealing in domestic market have not been affected by the economic slowdown so far.

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Despite a jump in the very largest outsourcing deals, it seems businesses are increasingly turning towards smaller contracts.

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There is a definite trend towards greater use of IT outsourcing, with the total contract value (TCV) of deals in 2008 standing at $42.2 billion (?28.3 billion), up from $29.5 billion in 2007, according to research.

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The number of so called megadeals in the IT outsourcing world – those worth more than $1 billion to a single service provider – was 12 in 2008, an increase from 10 in 2007.

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IT outsourcing remains a popular choice for businesses during the economic downturn, the latest study has shown.

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