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In deals done where the traditional rules of an IT outsourcing strategy are followed, getting “your ask” correct up front – requirements, service levels, and the scope of services and how they will be paid for.
Continue readingFrom retail market to rocket science, we all know that computers and software are a part of our existence – educational, professional and personal.
Continue readingProfit margin is radically decreasing, and challenge to survive in the period of slowdown and high level of competition is making business highly complex and competitive.
Continue readingRecent trends in the business development have seen the need to adopt the changing trends in the business environment. As the companies set the objectives high enough to sustain the competitive market.
Continue readingOutsourcing is now widely practiced in different industries. Outsourcing activities have three general types. They are technology services outsourcing, BPO and KPO.
Continue readingAs an offshoot of Adam Smith’s ‘competitive advantage’ theory in the 1700’s, outsourcing has gained popularity and has been a great opportunity for companies and workers alike through the years.
Continue readingSelecting the right outsourcing company to provide assistance to your business may be difficult as there are more than enough choices for the right outsourcing company.
Continue readingDon talks to us about whether shared services are really dying, the changing role of advisors, and where he sees the BPO industry moving in the future… and what he means by “verticalizing the horizontal”.
Continue readingEvery CIO is looking for ways to make his or her operation faster, cheaper and better aligned with the needs of the business.
Continue readingWhat would a company do if it realized that by changing the way information technology and business process outsourcing delivers services, it could contribute returns greater than the stock price growth?
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