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Increasing globalization of the outsourcing sector — with more and more countries jumping on the bandwagon — has forced industry leaders to diversify their offerings, a global survey conducted by PricewaterhouseCoopers (PwC) last year showed.

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In a year wracked by slowing down of global economies, Europe may well emerge the top outsourcing continent, beating North America for the first time.

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Though outsourcing is a versatile business solution, it’s not like a Swiss Army Knife with components that handily solve almost any challenge.

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The best ones can do everything an internal IT staff does for the big firms — set up your network, maintain your IT operations, provide help desk services, get new workers up to speed, and even help you move when that need comes up.

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Outsourcing continues to be an effective way for many companies to conduct business, but it hasn’t reached that point without numerous challenges and mistakes along the way.

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A week to week magazine on computer states that there is a boom in the outsourcing of IT by 5.9% amongst the other businesses which have been outsourced by the business at large.

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Many companies insist that an in-house support remains the best method in servicing your company’s IT needs.

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As companies no longer need IT department to solve IT-related issues, they save costs by hiring offshore experts that has no direct relationship with them.

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Why Outsource It?

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Every business needs an IT management plan to ensure the smooth running of its IT systems. For any business, an IT failure at a critical moment can have far-reaching consequences.

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A few months ago, Gartner’s Robert Brown, Research VP, authored a report entitled “Business Process Outsourcing Vendor Consolidations: Is Your Contract at Risk?” in which he says that he expects a full quarter of today’s top 20 BPO providers will not exist (in their current entity) by 2012.

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