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Leaders from Family Dollar Stores, Luxoft and NASSCOM today were inducted into the IAOP Outsourcing Hall of Fame for their contributions to the industry and society.
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When a business is considering outsourcing its IT needs, there are some common questions that often arise.
Continue reading Michael Shraybman, Cogniance CEO spoke today at Stanford University’s European Entrepreneurship and Innovation Thought Leaders speaker series session dedicated to understanding the important roles played by the venture capital and software outsourcing sectors in Eastern Europe and their growing linkages to Silicon Valley.
Continue reading Marc Tanowitz, principal of outsourcing consultancy Pace Harmon, calls “active obligations”-provisions to be completed post contract-execution that require periodic review or that may vary over time. Many of them can have a significant impact on performance and cost if neglected.
Continue reading The reports recently released by TPI and PricewaterhouseCoopers looking at the ongoing growth in demand for outsourced services, and the shift in the geographical source of that demand, demonstrate yet again the invaluable role played by outsourcing in the development of the global business landscape.
Continue reading Though application development is the single largest category in outsourcing, data center operations, help desk, disaster recovery, Website and e-commerce systems and desktop support have gained significant ground.
Continue reading The outsourcing industry will be shaped by a number of nascent IT trends, technology management magazine Executive Brief said recently.
Continue reading Practically every business has a dirty little secret: It’s called customer attrition. Rarely can a company claim someone as a customer for life.
Continue reading Emea businesses spent a massive E12.4bn on outsourcing over the past three months, with the sector recording a 135% quarter-on-quarter increase.
Continue reading The term offshore outsourcing is in the news for many reasons. There are many who favor it while the rest oppose it.
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