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Increasing globalization of the outsourcing sector — with more and more countries jumping on the bandwagon — has forced industry leaders to diversify their offerings, a global survey conducted by PricewaterhouseCoopers (PwC) last year showed.
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IT outsourcing suppliers’ consulting strategies yielding minimal returns
January 12, 2010 No CommentAlthough IT consulting services often lead client companies toward outsourcing, there is little evidence that outsourcing suppliers with consulting practices perform better than suppliers without consulting units, according to Everest, a global consulting and research firm.
Continue reading IT outsourcing providers are becoming more innovative, it has been suggested.
Continue reading In a year wracked by slowing down of global economies, Europe may well emerge the top outsourcing continent, beating North America for the first time.
Continue reading When it’s time to outsource, selecting the right outsourcing advisor may be the single most important decision you make—one that sets up your future relationship with an IT services provider for success or failure.
Continue reading New Book for Service Professionals Features 20 Concierge Industry Tips and Tactics to Keep You Highly Insulated From Downsizing and Outsourcing
January 11, 2010 No CommentRecession-related sales slow downs and downsizing, coupled with offshore outsourcing, have heightened competition for customer service jobs, while exerting downward pressure on sales professionals’ compensation.
Continue reading A new poll has predicted that more companies will start to use IT outsourcing in the coming years.
Continue reading New entrants to the outsourcing market will add steam to the already fierce competition, as legal services outsourcing is expected to grow stronger in the coming period, a PwC survey found.
Continue reading Black Book Opens Third Annual Survey on Safe & Dangerous Offshore Outsourcing Locations
January 7, 2010 No CommentLast year’s highly controversial results, published by CIO Magazine produced a year long global discussion on the progress, issues and deficiencies of the fifty offshore outsourcing destinations: the twenty-five safest and the twenty-five most dangerous.
Continue reading Many IT outsourcing customers and analysts praise the potential merits of multi-sourcing, but one sourcing advisor warns that exiting such arrangements can be prohibitively expensive.
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