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Motif Inc., a leading U.S. based BPO and KPO Service Company that provides Customer Support, Back Office Processing, Research and Analytics, and Online Fraud Prevention services to Fortune 500 companies, has announced plans to set up a 500 seat service center in Costa Rica.
Continue readingNew research from business advisory firm unveils the top three service providers for the year.
Continue readingGovernance and careful planning are key to maximising the effectiveness of IT outsourcing for large businesses, it has been claimed.
Continue readingLooking to minimise costs on your outsourcing deals? Lawyer Simon Briskman offers a few tips on how to do it.
Continue readingA few months ago, Gartner’s Robert Brown, Research VP, authored a report entitled “Business Process Outsourcing Vendor Consolidations: Is Your Contract at Risk?” in which he says that he expects a full quarter of today’s top 20 BPO providers will not exist (in their current entity) by 2012.
Continue readingNew sourcing destinations which form regional clusters are springing up all over the globe quite often now.
Continue readingOutsourcing prices dropped overall in 2009, and industry watchers expect the downward trend to continue next year.
Continue readingThe current state of the economy has hit hard many industries and business, forcing them to rethink their outsourcing strategy and budgets.
Continue reading2009 Top IT Software Testing and Quality Assurance Outsourcing Vendors, Black Book Survey 2009 Results.
Continue readingIs your IT department worth its place on your payroll ?With the advances in technology simplifications, cloud computing and outsourcing contracts, is it worth keeping them on?
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