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The Everest Group, which provides consulting services, has developed and released insights on and 2010 predictions for the outsourcing market.

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INCREASING geographic diversification is threatening the Philippines’ share of the global business process outsourcing (BPO) market, a report issued by a United Nations agency said.

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This quarter has seen the highest total contract value since the fourth quarter of 2008 and reported a rise of 21 percent sequentially and 40 percent year-on-year, according to sourcing data and advisory firm TPI.

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Results from Affiliated Computer Services, recently acquired by Xerox for $6.4 billion, will today provide a signal of performance in the IT outsourcing sector.

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The next three years will witness dramatic upheaval in the business process outsourcing (BPO) industry.

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For a layman would, outsourcing seems a waste of time and money, and an unnecessary complication.

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Some larger financial institutions are taking the opportunity to radically restructure outsourcing deals in the wake of the recession to release cash and shift the balance of financial risk towards the outsourcing provider.

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Time changes most things, but one thing that doesn’t change is people’s actions based on their fear of the unknown. That fear arises among employees when companies announce they are planning to implement an outsourcing arrangement.

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When things get tough, the survival instincts get expressed naturally. There has been some real competition in the recent times among business process outsourcing units.

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More companies are choosing to use IT outsourcing, a new study has shown.

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