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It takes two to tango… and it takes plenty more than that to ensure a successful outsourcing relationship.

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Companies and business establishments who conduct business mainly via the telephone will have most likely faced the drawback of having sales calls coming in after regular business hours.

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The January 2010 Shared Services and Business Process Outsourcing Exchange will take a closer look at the growing trend of outsourcing and the challenges faced by senior executives.

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A BPO Outsourcing Forum – Poland as European Knowledge Process Outsourcing Centre was held in Warsaw by Roadshow Polska in partnership with the Polish Information and Foreign Investment Agency (PAIiIZ), Ernst & Young, Forbes and the Polish Chamber of Commerce.

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The leading topics will include Knowledge Process Outsourcing, Outsourcing of the State functions, Barriers for BPO development from corporation perspective, Poland in BPO sector in three years and Barriers for BPO development in Poland from the perspective of self-government, government, university and industry.

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We won the tender to develop applications for the management of insurance contracts for the insurance agents?

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In a year wracked by slowing down of global economies, Europe may well emerge the top outsourcing continent, beating North America for the first time.

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New entrants to the outsourcing market will add steam to the already fierce competition, as legal services outsourcing is expected to grow stronger in the coming period, a PwC survey found.

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Last year’s highly controversial results, published by CIO Magazine produced a year long global discussion on the progress, issues and deficiencies of the fifty offshore outsourcing destinations: the twenty-five safest and the twenty-five most dangerous.

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Accounting for the amount of carbon a business emits is already a fact of life for some firms, and it could soon become business as usual for many more.

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