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BPO service providers are growing fast across the region but Eastern Europe still remains the underdog in the global business process outsourcing industry.
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The study claims to present a complete view of the dynamics of the most significant segments that make up the global IT and business process outsourcing industry.
Continue reading The business operations carried out by the call centers are not only meant for the telemarketing services or any back office support.
Continue reading EPAM Systems reasserts its leadership status in Central and Eastern Europe on IAOP’s 2011 Global Outsourcing 100 List
July 10, 2011 No Comment
EPAM Systems, Inc., a leading IT Outsourcing provider in Central and Eastern Europe (CEE), announced today that it has been named to the ‘Leaders’ category in the 2011 Global Outsourcing 100®.
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In the survey’s 6th year, the market experts leveraged multiple analysis dimensions to identify the outsourcing industry leaders.
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Romania has been identified as a preferred nearshore location due to its solid technical proficiency, widespread foreign language skills and a large workforce at a competitive wage rate.
Continue reading Low-cost, highly skilled IT labour and a relatively close proximity to the UK is making Eastern Europe an increasingly attractive destination to UK businesses for offshoring IT services.
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Intel co-founder Gordon Moore was a good visionary. In 1965, his prediction, popularly good known as Moore’s Law, settled which a series of transistors upon a thinly slice would stand in about any dual years.
Continue reading BPO Study’s Surprising Findings on Value and Long-Term Intent in Outsourcing Relationships
July 1, 2011 No CommentBuyers of outsourcing services want their service providers to invest in technologies that bring continual improvement to the outsourced processes.
Continue reading The EBRD0 has signed a Ђ3.0 million equity investment in CallPoint New Europe JSC, a mid-sized provider of BPO and client interaction services for clients in Europe and further abroad.
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