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A new report from Ovum, a global analyst and consulting company, says that software development expertise is becoming more important for Business Process Outsourcing (BPO) services providers as the cost reduction benefits from staff offshoring beginning to fade.
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The offshore captive center was once the Holy Grail of offshore outsourcing.
Continue reading Working in non-consumer markets, many companies limit themselves to attempting to satisfy the needs of particular market segment – the concept which is based on the underestimating of demands of the current market situation which makes the company’s ability to accommodate the commitment to what works best for the end-customer mandatory.
Continue reading From June 15 to June 16, IBA Group participated as a country sponsor in the 10th annual Gartner Outsourcing & IT Services Summit that was held in London, Great Britain.
Continue reading From June 15 to June 16, IBA Group participated as a country sponsor in the 10th annual Gartner Outsourcing & IT Services Summit that was held in London, Great Britain.
Continue reading In today’s dramatically altered business environment, containing and/or reducing costs are urgent priorities.
Continue reading European organizations are steadily increasing their utilization of outsourcing and external services to enhance their performance and improve their competitiveness.
Continue reading Offshore outsourcing is an emotive topic, and the security and privacy risks specific to offshoring can often be perceived, rather than real.
Continue reading Capgemini today said that it is expanding its presence in Eastern Europe to meet ongoing client demand for outsourcing services by adding a new first line support help desk centre in Poland.
Continue reading Gartner Global Sourcing Invitational Program. 15 – 16 June 2009. London, UK
June 15, 2009 No CommentThrough Gartner insight, industry panel discussions, and case studies by leading service providers, the Gartner Global Sourcing Program will provide a forum to explore the critical issues related to global sourcing.
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