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A number of long-term outsourcing deals that were signed at the turn of the millennium are showing the strain of age, technological advances and changed circumstances.
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The phrase 2.0 has been bandied about since 2004 and it has become the de facto appendage to make a service offering slick, cool, hyped and worthy of attention of media and venture capitalists.
Continue reading Offshore / Nearshore: ISO certification, official press release and details
January 12, 2009 No CommentIt was a nice Christmas present offered by the French Standardization Office: Pentalog passed ISO-9001: 2008 certification on December 24, 2008!
Continue reading Impact of Service Provider Selection Criteria on Transition/Migration Challenges
January 8, 2009 No CommentOutsourcing Center’s in-depth study of 42 relationships among those nominated for the Outsourcing Excellence Awards in 2008 reveals some important findings regarding the impact of service provider selection criteria on the ease or challenges during the transition/migration phase of outsourcing relationships.
Continue reading IT services suppliers will continue to build out their low-cost sourcing networks across multiple regions in 2009 in order to improve their cost base amid challenging market conditions.
Continue reading The global sub prime crisis will force financial institution to offshore more work to cut cost.
Continue reading Given the current global financial crisis, we are already seeing companies cut down on IT spending. Most industry observers believe we will see another round of IT cost-cutting in the first quarter of 2009.
Continue reading It’s going to be a pivotal year in the global IT and BPO services business as companies seek to get more for less with their budgets. How will this impact the world of global services delivery and outsourcing?
Continue reading Most of us would think that the ongoing financial crisis and resulting worldwide economic recession has resulted in a significant impact on the health of the Indian BPO industry.
Continue reading Webinar: Pricing Structures for Outsourcing Relationships – What Works And What Does Not Work. December 16, 2008
December 16, 2008 No CommentOver the last 20 years, various methods have been used to implement how the pricing aspects of outsourcing relationships should be structured.
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