
Whilst there are many important aspects of IT outsourcing, the one that wears the crown is “Performance”.
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In our work with the client-side users of outsourcing, the most common complaint we hear is that the supplier hasn’t brought any “innovation” to the party.
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More than a few have made the mistake of assuming “once I outsource, I won’t have to worry about it!”, only to be disappointed when expectations are not met.
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The recent judgement in the BSkyB v EDS case is a landmark decision in one of the most significant commercial trials to take place in this country in recent years, and is a prime example of how costly it can be if risk is not managed properly.
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SoftServe, Inc., has been recognized by the International Association of Outsourcing Professionals® (IAOP®) for its expertise in working with companies in the independent software vendor (ISV) and enterprise markets.
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A meeting of the IAOP San Francisco Chapter was held on February 4, 2010.
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The AMBO Consulting company, which operates as a service company for offshore software development and custom software solutions, became ISO 9001-certified beginning early 2010.
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The quality management system of AMBO meets the requirements of international standard EN ISO 9001:2008.
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GlobalLogic announced that it will be a gold sponsor of Zinnov Management Consulting’s Confluence 2010 conference on March 17th & 18th in Santa Clara, California.
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Marc Tanowitz, principal of outsourcing consultancy Pace Harmon, calls “active obligations”-provisions to be completed post contract-execution that require periodic review or that may vary over time. Many of them can have a significant impact on performance and cost if neglected.
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