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CEEOA is pleased to announce that they started the research “Central and Eastern Europe IT Outsourcing Review 2009” – annual review of IT outsourcing services providers markets in 16 countries of Central and Eastern Europe.

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When thinking about IT outsourcing, what often springs to mind is cost savings. Although costs savings are often key, it is not always cost savings alone that drive outsourcing deals.

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Telesens, the European supplier of billing systems and end-to-end customized solutions with a development centre in the Ukraine, has successfully closed the 2009 financial year with 27 new agreements with its customers for implementation, services and added functionality to its own product line.

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Bargain basement outsourcing prices can pose as big a problem to IT departments as exorbitant ones.

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IT outsourcing is playing a larger role in enterprise IT organizations as they attempt to gain efficiencies and cut costs on a global scale.

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Your software development effort has been outsourced to a CMM Level 5 vendor. You think you have strict project management controls and disciplined measurement and reporting of metrics.

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Everest Group names EPAM as a “must-know” outsourcing vendor and the leading Central and Eastern European alternative to India.

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The last 18 months have seen large, new outsourcing deals grind to a halt and organisations question the reasons and results behind existing agreements.

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It’s remarkable to think that the space in which we operate – now a skein of connected activities across numerous industries and sectors employing millions of people and involving many billions of dollars – has only existed in anything like its current form for a mere handful of years.

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One of the fundamental basics for all outsourcing relationships is the quality and flexibility of the commercial agreement between the customer and the supplier.

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