

There are many matters to consider when setting up an offshore outsourcing deal—scope, location, roles and responsibilities, service levels, governance plans and price, just to name a few.
Continue readingAccording to research quoted in the Wall Street Journal, a third of selection teams decided to keep their finance and accounting functions in-house, despite spending time and money considering FAO.
Continue readingMany who have just begun to consider outsourcing as a strategy to grow their business find this like learning a new business, or at least relearning their business.
Continue readingThe offshore captive center was once the Holy Grail of offshore outsourcing.
Continue readingSpeaking as the head of a service provider, I’ll be frank: We often get CEOs coming to us saying, “We need to get started outsourcing offshore. We need to have an offshore strategy. But my VP of engineering is not on board with it. Can you convince him or her?”
Continue readingWhen did you last read the inflation clause in your outsourcing contract? If the answer is anything other than yesterday, read it again because there are clear winners and losers in a time of deflation.
Continue readingYou may not have signed a contract with your third-party IT services provider solely to cut costs. Maybe you were seeking specific skills or farming out non-core work to focus on strategic initiatives, or looking for a back door into an emerging economy.
Continue readingBest practices in IT outsourcing tend to be a dime a dozen. Advisory and consulting firms offer them. Professional organizations preach them.
Continue readingYou may not have signed a contract with your third-party IT services provider solely to cut costs. Maybe you were seeking specific skills or farming out non-core work to focus on strategic initiatives, or looking for a back door into an emerging economy.
Continue readingCompanies showed a marked disinclination to sign new outsourcing agreements in 2008, according to a new report from Gartner.
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