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IT leaders need to have the right approach to outsourcing if they are to gain good returns from it, according to an expert.

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A recent KPMG international study shortlists 31 cities as credit crisis provides fresh outsourcing impetus. Cluj Napoca is specified in the list.

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Companies flocked to IT outsourcing vendors as the recession unfolded last year and industry watchers expect more of the same as companies seek to slash fixed costs and deliver services with smaller staffs.

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Outsourcing in Central and Eastern Europe 2009 is a comprehensive resource that describes and analyses the IT outsourcing market in the following CEE countries: Czech Republic, Slovakia, Hungary, Poland, Romania, Bulgaria, Ukraine and Russia.

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Large UK organisations are more likely to turn to outsourcing as a way to save money during the recession.

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The sudden, sharp change in market conditions in the last six months of 2008 paralysed activity in the outsourcing sector.

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Organizations often miss out on the opportunities an end-of-contract term offers to improve operational and commercial arrangements in an outsourcing relationship.

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Buyers renewing an outsourcing contract earlier than the point in time when the contract is due for renewal or exit is a highly effective strategy in building a mutually beneficial long-term relationship.

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When times are tough, you know who your true friends are. The same can be said for the value of an outsourcing provider that consistently demonstrates its worth during hard economic times.

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Indian IT majors are still finding a major share of their revenue from European market through project services, while most of the MNCs prefer to go with long-term outsourcing contracts.

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