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If you’re an IT professional you probably haven’t thought of offshore outsourcing as a particularly funny topic …

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Outsourcing is the delegation of tasks or jobs from internal production to an external entity. Recently outsourcing has become specifically defined as the elimination of local (national) staff to staff overseas, where salaries are distinctively lower.

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The common choice which is to be made when you search for an offshore software development vendor is: “Whom to choose – an outsourcing company or a freelancer?”.

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So, you have decided to outsource. The journey to that decision was no doubt a difficult one, but now comes the hardest part: the road to selecting an outsourcing partner.

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Acquired Rights Directive (ARD); Application Service Provider; Balanced Score Card; Benchmarking; Best of Breed (BoB); Bestsourcing; Bestshoring; Best value …

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Study after study reveals that there are more successes than failures in offshore relationships today.

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Tibor Beles, VP Sales, Global BPO, heads Oracle’s BPO practice. Read why he thinks automating BPO can increase service provider sustainability by cutting cost and adding capabilities.

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For most business organizations across the globe, offshore outsourcing is an interesting option, but they are reluctant to explore this option.

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“I called the tech line here [at NBC],” Jay Leno once recalled, “and I got a guy in India and I said, ‘Thank you, what’s your name?’…

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