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With the New Year upon us, many companies are now looking at their business processes in order to assess what they can change in 2012. With companies continuing to struggle amidst a challenging economic climate, many are likely to dramatically change how their company operates this year, with outsourcing likely to become the preserve of [...]
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If your enterprise is committed to a long-term managed services or information technology outsourcing (ITO) contract, you might be looking longingly at the agility and efficiencies of cloud-based delivery models. If you’re like many enterprises that rely on managed services, you might be less than thrilled with the quality, responsiveness and flexibility you’re getting. Cloud [...]
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An excellent way to achieve success is by delegating parts of your business to an outsourcing professional. Here are five tips to make the delegation process as smooth as possible: 1. Do your Research Before handing over your pride and joy (aka your top secret business information and visions) it’s important to do your research [...]
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Have you outsourced too many IT services? Once an organization gets a taste of the benefits of IT outsourcing, the hunger for more naturally increases. But the ROI quickly diminishes as internal IT service organization shrink. If these seven traits apply to your company, you’ve outsourced too much. The lure of IT outsourcing is strong—from [...]
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Managing risk is a key challenge to any business. As companies expand their operations, systems and infrastructure and become more complex, the risks they face also become more sophisticated and difficult to manage. Even for large companies this is a growing issue, but for small and medium sized enterprises (SMEs) the problems are even more [...]
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As technologies converge facilitating the easy transfer of documents and data, and as communications improve to allow the provision of services anytime, anyplace, anywhere; the question has emerged in the world of SME outsourcing: “which is better: onshore, nearshore or offshore?” What is the difference between the “shores”? Let me start, for the avoidance of [...]
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Many companies and organizations successfully use offshore outsourcing as an effective business strategy. What is the key to success? The first and the most important condition – a vendor should maximally match your needs. Your partner must be able to deliver high-quality services without delays and within the budget provided. So here are few tips [...]
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The outsourcing landscape will change massively in the near future. Because large corporations are no longer really helps continue to outsource some business processes and IT sections. And because cloud computing and service-rental models like Software as a Service ( SaaS ), Infrastructure as a Service (IaaS) and Platform-as-a-Service ( PaaS ) offering entirely new [...]
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Outsourcing can allow almost any organization the opportunity to contract a third party to handle various areas of their business. Smaller companies may not have the ability or the financial means to hire several employees to handle areas like customer support for example. By outsourcing their customer support, they can over time save a significant [...]
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There are lots of advantages to IT outsourcing. But sad to say, only a few people are aware of the fact that this can be beneficial to their company. Although having IT staff is also a great help to the company, there are numerous tasks that can be managed outside by skilled professionals without affecting [...]
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