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The Pros and Cons of Single and Multiple IT Providers: Competitive Tension versus Accountability
January 20, 2013 No Comment
When considering sourcing alternatives for IT services, buyers must make a fundamental decision on structure. Do you want a single provider or multiple providers? Both have their pros and cons. Neither of the approaches is wrong. But each presents unique challenges, both in operations and in provider management. When IT outsourcing initially evolved, very few [...]
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One of the questions that continue to hound buyers and providers of outsourcing is how to mitigate the risk of failure. This is despite a longer history of outsourcing than you would suspect—outsourcing can be traced back to the Industrial Revolution. For 150 years, until 1900, industry in Europe outsourced its requirements. Functions like accounting [...]
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Outsourcing is not a new or alien phenomenon. Almost every organization outsources some aspect of its business. A paint company may outsource the manufacture of its paint cans; a mobile network may outsource its billing activity; a hospitality chain may outsource medical waste disposal; an auto manufacturer may outsource servicing; and an IT company may [...]
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Lead generation and marketing are closely knit. In fact, it can be said that businesses nowadays do marketing to generate leads. For IT companies, however, marketing and lead generation can be two different things. Why? That is because IT firms that mainly cater to the needs of other businesses will not much benefit from creating [...]
Continue reading Going by the change of events and recent developments, there are enough indications that 2013 will perhaps be a better year for the information technology (IT) outsourcing services industry, compared with the previous year. However, a clear-cut recovery could elude the industry until the second half of 2013. Global clients usually finalise their IT budget [...]
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Searching for a great outsourcing company when trying to find a virtual assistant online can be a daunting task; just type in “outsource” or “virtual assistant” with your search engine and you’ll get hundreds, if not thousands, of answers in reply to your query. So, how would you sift through all these options for your [...]
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It can take enormous effort to get an IT Contract negotiated, agreed and signed off by all parties. So perhaps it is not surprising that many organisations – both customers and suppliers – have a tendency to congratulate themselves on their achievement; breathe a sigh of relief; and stick the documents in a drawer until [...]
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There are numerous ways that companies can reduce rising operating costs during the present day in order to remain competitive. Amongst a plethora of different options that companies have, the most viable solution for those that experience high inbound call volumes is to consider outsourcing their inbound call center. But does this make sense for [...]
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Information Technology (IT) has become and continues to be a significant part of businesses and the world’s economy. It plays an important role in economic development, as well as in the financial success of every company, regardless of its industry, type, location, and size. Due to the fact that there are numerous deals in their [...]
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Regardless of the popularity of IT Outsourcing, there are many misconceptions that encompass its basic basic principle of working. Although, we cannot protect all the myths that surround IT Outsourcing, we attempt to target on the most typical types listed here: Myth 1: IT Outsourcing hampers productivity There is a basic opinion that when a [...]
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