Home » Outsourcing News » Global News (Page 112)
In the outsourcing industry, where trust, reliability and credibility are a passport to success, establishing personal contacts during face-to-face meetings of customers and providers are essential.
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Customer service is still treated as a cost-only activity, with offshore outsourcing of support services increasing to its highest ever level over the next few years.
Continue reading The number of ‘mega-deal’ outsourcing contracts awarded to a single supplier is declining as more companies opt for multiple outsourcing deals, according to new research from Gartner.
Continue reading InformationWeek’s latest poll on enterprise use of business process outsourcing reveals a mix of angst and opportunities.
Continue reading The business process outsourcing market will maintain strong growth as companies react to economic uncertainties.
Continue reading The first step to successful offshore operation is to formulate a solid and feasible outsourcing strategy.
Continue reading Some say offshoring is taking away many IT jobs from developed economies to emerging countries.
Continue reading Companies are shying away from outsourcing ‘megadeals’ in favour of spreading smaller contracts between several suppliers.
Continue reading For some, outsourcing is a controversial issue; but for many C-level executives in the manufacturing sector, outsourcing has been a strategic weapon capable of significantly improving operational and financial performance, as well as increasing shareholder value.
Continue reading Businesses throughout the United States have turned to outsourcing such processes as contact center operations to overseas providers in an effort to save money on customer service operations.
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