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Though outsourcing is a versatile business solution, it’s not like a Swiss Army Knife with components that handily solve almost any challenge.
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The best ones can do everything an internal IT staff does for the big firms — set up your network, maintain your IT operations, provide help desk services, get new workers up to speed, and even help you move when that need comes up.
Continue reading Many companies insist that an in-house support remains the best method in servicing your company’s IT needs.
Continue reading As companies no longer need IT department to solve IT-related issues, they save costs by hiring offshore experts that has no direct relationship with them.
Continue reading Business Process Outsourcing – Essential Elements to Look For in Service Providers’ Proposals
December 23, 2009 No CommentDistance, time zones, culture and language no longer limit where companies of any size have customers, suppliers or service providers in this age of seamless commerce between continents.
Continue reading The headlines in offshore outsourcing in 2010 may focus less on the quantity of work organizations are sending overseas and more on where they’re sending it.
Continue reading Industry watchers predict an increase in offshore IT outsourcing in the new year. But 2010 is hardly expected to be a banner year for offshoring—better than 2009 but far from historic growth levels.
Continue reading In December 2009 the Polish based market research agency DiS released the analysis of business process outsourcing (BPO) and shared service centres (SSC) in Central and Eastern Europe (CEE), with Russia.
Continue reading Both suppliers and outsourcing customers could be in for a bumpy ride in 2010. Here are 10 trends to look out for as the IT services industry finds its feet in the “new normal” of the post-recession.
Continue reading Motif Inc., a leading U.S. based BPO and KPO Service Company that provides Customer Support, Back Office Processing, Research and Analytics, and Online Fraud Prevention services to Fortune 500 companies, has announced plans to set up a 500 seat service center in Costa Rica.
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