

This relationship was a semi-finalist in the Best BPO category for the 2009 Outsourcing Excellence Awards.
Continue readingOutsourcing activity continues to be constrained by difficult macroeconomic conditions, despite its potential to soften the impact of the recession through cost savings and efficiency gains, according to TPI, a sourcing data and advisory firm.
Continue readingBest-selling author Daniel Pink told participants at the May Gartner Outsourcing Summit that companies will continue to offshore work that is routine. Jessie Paul, Wipro’s Chief Marketing Officer, agrees with the best-selling author of A Whole New Mind and Johnny Bunko.
Continue readingData conversion is the process of converting data from one format to another. In this era of IT revolution, data conversion services is a vital tool in getting information on finger tips. It has acquired a unique place in this internet driven, fast growing business world.
Continue readingComputer Generated Solutions, a provider of business applications, technology and business services, outsourcing solutions and learning and communications platforms, has been recognized for its so-called “Customer Care Services” offering.
Continue readingCompanies considering outsourcing are now in the driver’s seat when it comes to negotiating contracts.
Continue readingMost information technology leaders enter into outsourcing relationships with a reasonable understanding of where they’d like their IT services provider to take them—some point in the future where the state of IT has been improved by saving money, increasing efficiency, or implementing new enterprise systems.
Continue readingIt’s nice to have an IT staffer in house who has intimate knowledge of your business, your network and your needs. However, few individuals are experts in all areas, and those who have the requisite skills don’t come cheap.
Continue readingThe market for IT outsourcing service providers in the CEE region is growing at a fast rate, one that is ahead of average rates worldwide. The main factor of growth is that Eastern European companies offer the valuable model of outsourcing services – “nearsourcing”.
Continue readingOutsourcing contracts can be complex affairs, but a good outsourcing contract will examine service level agreements, penalties and rewards, timeframes and measurements, regular reviews, and exit strategies.
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