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According to a ranking describing BPO connected investment inflow tendencies prepared by Outsource Sri Lanka, Poland stands out in the CEE region.

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In 2006, small and medium-sized businesses accounted for just 7.8 percent of a $50 billion business process outsourcing market, according to Gartner.

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Acquired Rights Directive (ARD); Application Service Provider; Balanced Score Card; Benchmarking; Best of Breed (BoB); Bestsourcing; Bestshoring; Best value …

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Business process outsourcers are constantly being called upon to add value to their services, such as using the latest in voice recognition or analysis.

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BPO directed investment inflow tendencies show that Poland is a hot spot for outsourcing investment activities in the CEE region, reports Polish Paiz.

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“Forewarned is forearmed” is a golden rule of life. Outsourcing is no exception. If your outsourcing initiatives are successful or fail depends mostly on the way you perceive outsourcing and communicate with your outsourcing partner, In other words: set firm goals and keep your eyes wide open.

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Tibor Beles, VP Sales, Global BPO, heads Oracle’s BPO practice. Read why he thinks automating BPO can increase service provider sustainability by cutting cost and adding capabilities.

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India’s IT and BPO industry generates around $40 billion annually, though the current financial crisis will slow down their growth targets, they hope to see more opportunities in the long run as the western companies want to cut cost by sending work to India

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Is outsourcing your IT support right for you? Companies of every size and budget have outsourcing opportunities but need strategies to determine when it’s the right step, what level of outsourcing is appropriate, and where it’s the wrong move.

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The global economic meltdown forced Asian outsourcing firms to rethink their investment and company strategies, as their respective government and financial institutions try to shield them from any adverse impact.

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