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Way back in December 2010, CIO.com presented eleven resolutions for the IT services customer striving to set their outsourcing relationships right in the new year.

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New delivery models, new pricing models, service providers’ new marketing strategies, moving up the value chain to intellectual arbitrage, new technologies, real-time customer interaction, globalization, and new standards and regulations – these factors set the stage for risks for buyers of outsourcing services in the next two to five years.

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For the most part, industry experts say the midmarket is poised for significant growth in outsourcing during the next five years.

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Devising an Evolution Plan that matches your Pace of Change and achieves your Business Objectives, August 30th, 2011 11:00 am EDT

An Evolution Plan is become essential for all outsourcing PMOs who aspire to be more than a contract administrator.

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In today’s financial climate it is essential that your organisation explores the most reliable and cost effective methods to maintain and increase it’s place in the competitive world of business.

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Gartner Outsourcing & IT Services Summit 2011, September 26-27, London, United Kingdom

The Gartner Outsourcing & IT Services Summit will help you to prepare for the next economic cycle and to develop new approaches to service aggregation and management.

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Miratech, a leading Ukrainian IT outsourcing provider, gets the first place at the 2010 Industry Leader National Business Rating in the category of “Activities in the Field of Software Development”.

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According to major industry analysts outsourcing activity in Europe is expected to creep back in 2011.

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IT outsourcing has made its way into all manner of industries, from financial to retail to government.

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A subset of outsourcing, Business Process Outsourcing (BPO) involves contracting the operations and responsibilities through a third party service provider.

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