BPO 2012 Trends and 2013 Predictions

Start: December 17, 2012 11:00 am

As an annual event, the Proservartner Shared Services and BPO Point of View has become a recognized barometer, reading the developments within the market. In this webinar, the following will be covered:

  •     The reality of cloud in captive shared services and BPO
  •     Use of analytics in the industry
  •     BPO provider landscape
  •     Trends in 2012
  •     Movements in 2013

Expert Speakers:

Advisory partner, Rakesh Sangani, will showcase the trends that have become the new normal in 2012 and share with you the predictions for shared services and BPO in 2013 in a “must attend” session.  Nina Brown, Director of Business Engineering for DATAMARK, Inc., will join in to add perspective and commentary on the current landscape of BPO.

Register

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