Year after year, The Outsourcing World Summit brings the global community of outsourcing professionals together for an unparalleled knowledge sharing, networking and personal and business development experience you can count on. The 2013 Outsourcing World Summit, being held February 18-20, 2013, at the JW Marriott Phoenix Desert Ridge in Phoenix, Arizona will continue this tradition of excellence.

Outsourcing is entering a new age as different opportunities—and demands—are made by companies in pursuit of improved outcomes, lower costs and higher standards in a critically competitive economic environment. Trends like rural and impact sourcing, corporate social responsibility, crowd sourcing, the cloud, technology convergence, the BRIC surge, collaborative and strategic models, and governance have all impacted the way companies do business and the level of understanding and knowledge outsourcing professionals must have to be successful. And it is clear that it takes skilled professionals – now more than ever – to harness these opportunities and meet these demands.

Hundreds of outsourcing executives from across the industry and around the world who are seeking the very latest insights and ideas attend the Summit. Educational sessions deliver specific actionable solutions to current challenges faced by experienced professionals. Case studies feature actual experiences and the lessons learned, and discuss new ideas, approaches and opportunities. The Outsourcing World Summit has become the event that executives attend each and every year to stay informed of the latest developments affecting the outsourcing industry and their profession.

I always walk away feeling rejuvenated to tackle tough business issues after spending time with others facing similar challenges. –Kurt Kohorst, COP, Vice President, Liberty Mutual Insurance

Who Attends?

Accenture, ACS, Aegis, Air Canada, Allstate Insurance Company, American Express, Avery Dennison, Best Buy Company, Bleum Inc., Booz & Company, Carnegie Mellon University, Cassidy Turley, CB Richard Ellis, Colliers International, Covidien, Eclipsys Corporation, Edward Jones, Enlace Operativo, Everest Group, Fasken Martineau, Genpact, GMAC Financial Services, Hexaware Technologies, HOV Services, Humana, IBM, Infosys, Invest Chile – CORFO, Invest in Bogota, Johnson & Johnson Consumer Group, Kelly OCG, KeyBank, Kimberly – Clark Corporation, Kirkland & Ellis, KPMG LLP, Kraft Foods, LawScribe Inc., Liberty Mutual Insurance, McKesson Corporation, MDeC, MetLife Insurance, Microsoft Corporation, Nair & Co, NCO Group, Neusoft, Nike Inc., Novartis Pharmaceuticals, Océ Business Services, Orange Business Services, Pepsi Co., Perot Systems, Pfizer, Pitney Bowes, Pratt and Whitney, PricewaterhouseCoopers, Procter & Gamble, Siemens Medical Corporation, Sitel, SNC-Lavalin Profac Inc., State Farm Insurance, Sun Microsystems, Sutherland Global Services, Symantec, Inc., TeleTech, The Boeing Company, USAA, Vodafone, Washington Gas, Wellpoint, Whirlpool Corporation, WNS, Xceed and Xerox Corporation.

The 2012 Summit drew nearly 800 attendees from 40 countries including Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Croatia, Egypt, El Salvador, France, Germany, Ghana, Guatamala, India, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, Nicaragua, Nigeria, Norway, Philippines, Poland, Romania, Russian Federation, Singapore, South Africa, Spain, Sri Lanka, Sweden, Thailand, United Arab Emirates, United Kingdom, Uruguay and Venezuela.

The educational tracks were excellent. The networking opportunities were superb. We are already planning on attending future summits and look forward to getting more involved next year.”
– Diana Rohni LaVigne, Head of Global Communications, Nair & Co.

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