The Services Savants Web-Debate: the Present and Future of Global Services

Start: May 17, 2012 12:00 pm

Ever wondered what would happen if you brought the six most prominent IT and business services savants together for a one-hour debate on the future of the sourcing and services world? Well, wonder no more as this will become a reality on 17th May:

Issues up for debate:

  • What does the enterprise IT and business process outsourcing and shared services industry really look like today? Is it a genuine “industry” or simply the globalization of business?
  • What is working for enterprise services clients – where (and why) are they struggling?
  • How are services buyers and providers defining “success” today – and does this need to change?
  • What impact is a “factory mentality” having on outsourcing? Is there anything we can do to change this, or are we already in a race to the bottom?
  • How can (and should) advisors help the industry – and what differentiates today’s advisory firms in the market?
  • How has cloud computing impacted the enterprise – is it everything we thought it was going to be?
  • What measures can both enterprise clients and service providers take to improve sourcing relationships and achieve more business value?
  • What are everyone’s recommendations on next steps for the future of the services and sourcing industry?
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