14th Annual North American Shared Services & Outsourcing Week 2010. March 22-25, 2010. Orlando, FL

Start: March 22, 2010
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Eliminating the White Noise

The G8 panel was designed to help create a common agenda and to eliminate the white noise that comes with the growing complexity of sourcing models and providers. G8 Panel members are from Deloitte, IBM, Accenture, Oracle, SAP, Ernst & Young, Capgemini and KPMG.

Personal agendas and company politics are strictly prohibited in the G8 Global Sourcing Think Tank. Join us at the event to hear our G8 panel members share their most unbiased insight on the industry’s future goals, challenge mainstream thinking, and debate alternative options.

Blue Sky Innovation Room: Revamped and Saturated with Progressive Thinking for the Mature SSO

The newly re-launched Blue Sky Leadership Forum promises to craft a vision for the next generation in Shared Services & Outsourcing, provide a unique platform for industry-wide thought leadership and as luminaries in the space, help to establish guiding principles and benchmarks for others to follow. This is your chance to truly make your mark on the SSO landscape of the future!  Read the complete description and how to pre-qualify for the Blue Sky Innovation Room!

New Partnership with IACCM
Experience a Conference within a Conference

IACCM’s keynote session kicks off on Tuesday, March 23rd at 5:00pm. The IACCM provides the services and knowledge required to enable organizational and professional excellence in contracting and commercial management. As our partner, the IACCM will deliver a brand new track, From Contracting to Collaboration, on Wednesday and Thursday.

This is a key breakthrough at the Shared Services & Outsourcing Week. After all, an increasing number of global leaders, academics and senior executives acknowledge the key role of contracting in 21st century business. Commercial and contracting competence has risen to the forefront as a tool for managing and overseeing trade relationships, ensuring the quality of governance and delivering improved bottom-line performance.

During this track, we will reveal the capabilities that lead to ‘most admired’ status and hear from some of the leaders to understand what they have done already and where they plan to go in order to maintain competitive edge. This track is a must-attend for anyone who wants to explore crossfunctional shared service models or is already engaged in structuring, negotiating or managing complex, outcome-based contracts and relationships.

See IACCM’s track sessions throughout the conference, starting at 11:00am on Wednesday March 24th. You can also read more about the IACCM on their website at www.IACCM.com.

A Focus on Outcomes and How to Achieve Them

We’ve spoken to hundreds of our members who’ve identified their business priorities for 2010 to include the following: optimizing working capital, reducing bad debt, accelerating cash- to- cash cycles, improving DSO & DPO, achieving greater cost efficiencies and reductions, improving controls, and getting closer to the customer through globalization. It all comes down to enhanced service delivery and the ability to explain the ROI of your activity. To do so, you must understand what the consequences will be for not addressing. Watch for agenda items that specifically address these pressing issues.

Delegate Matchmaking

We don’t want you to get lost in the crowd. Fill out the attached survey and we will email you when we’ve found a match! It’s that easy. Connect before, during and after the conference with your peers who are facing the same challenges on a similar scale.  [forms attached]

Formats

2010 is a year unlike any other – if you’ve attended The Week before you’re in for a big surprise!

No hiding behind presentations. We’ve designed an interactive agenda designed to provide the real issues and real solutions in a comfortable setting. Through the use of on-stage interviews, interactive roundtables, panel debates, brand new G8, speed networking and HERO spotlights, we will deliver the real talk, based on real experiences.

A Continued Focus on the Fundamental Function Specifics that Matter

Finance is changing. How do you Measure Up? A Health Check of Your Company’s Efficiency and Financial Health. Sessions on working capital efficiency, expanding the strategic scope of you financial processes and increasing the capacity of your shared services, leveraging global capabilities. Find out what true transformation looks like?

A Fresh Look at HR Shared Services. The overall premise is that in the current economic milieu, the payoff from HR Shared Services only continues to grow. Our speakers reveal the key to developing the full potential of HR shared services in the context of the changing role of HR and the drive for greater corporate effectiveness. We will cover next generation HR Sourcing Models, Talent Management and Strategic Think Thank Sessions on the real business case for greater operational and cost efficiencies through HR

BPO Exclusive Content.  How are your contracts changing to reflect the nature of today’s outsourcing market? Looking for shorter term arrangements with improved flexibility? Trying to build innovation into your contract terms? Trying to figure out what characteristics to look for in a partner and how can you really nurture a successful partnership? Find out the answers to all these questions with expert insight…straight talk from the experienced buyers of outsourcing

TAGS: Benchmarking, BPO
CATEGORY: Events, Global Events
 
 

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