450+ outsourcing professionals from around the world participated in
The 2009 Outsourcing World Summit® and learned how outsourcing can help create change, enable growth and add value in their organizations.  

During the event, IAOP inducted three honorees into its Outsourcing Hall of Fame and released The 2009Global Outsourcing 100 list of top outsourcing service providers and advisors.

The International Association of Outsourcing Professionals (IAOP) in association with FORTUNE® Custom Projects presented the 13th edition of its world-renowned conference series – The Outsourcing World Summit February 15-17, 2010 at Disney’s Yacht & Beach Club Convention Center in Lake Buena Vista, Florida. 

As always, the Summit’s keynote speakers will draw from top business, academic, and government leaders, and its educational sessions will feature practitioners with hands-on experience and insights into leveraging outsourcing as a powerful tool for organizational transformation.

What topics are covered?

The 2010 Outsourcing World Summit’s program will directly address the issues that arise in today’s global marketplace by showcasing the breakthrough achievements of the companies paving the way.  The Summit looks at outsourcing as a management practice – from strategy, to implementation, to ongoing relationship management.  Keynote sessions address global developments while dozens of educational track sessions explore specific developments in the outsourcing of various types of business activities, within specific industries, and by key topic.

The one thing none of us can afford to do in today’s environment is to stop investing in ourselves and in learning how to make our companies reach their full potential.

Who Attends?

Accenture, ACS, Air Canada, Allstate Insurance Company, American Express, Avery Dennison, Best Buy Company, Bleum Inc., Booz & Company, Carnegie Mellon University, Colliers International, Covidien, Eclipsys Corporation, Edward Jones, Enlace Operativo, Everest Group, Fasken Martineau, GMAC Financial Services, Hexaware Technologies, HOV Services, Humana, IBM, Infosys, Invest Chile – CORFO, Invest in Bogota, Johnson & Johnson Consumer Group, Kelly OCG, KeyBank, Kimberly – Clark Corporation, Kirkland & Ellis, KPMG LLP, Kraft Foods, LawScribe Inc., Liberty Mutual Insurance, McKesson Corporation, MDeC, MetLife Insurance, Microsoft Corporation, Nair & Co, NCO Group, Neusoft, Nike Inc., Novartis Pharmaceuticals, Ocй Business Services, Orange Business Services, Pepsi Co., Perot Systems, Pfizer, Pitney Bowes, Pratt and Whitney, PricewaterhouseCoopers, Procter & Gamble, Siemens Medical Corporation, Sitel, SNC-Lavalin Profac Inc., State Farm Insurance, Sun Microsystems, Sutherland Global Services, Symantec, Inc., TeleTech, The Boeing Company, USAA, Vodafone, Washington Gas, Wellpoint, Whirlpool Corporation, WNS, Xceed, Xerox Corporation

Even during these uncertain times, executives travel across the globe to attend: Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Colombia, Egypt, El Salvador, France, Germany, India, Ireland, Japan, Malaysia, Mexico, Netherlands, Nicaragua, Nigeria, Philippines, Poland, Russian Federation, Singapore, South Africa, Spain, Sri Lanka, Sweden, United Arab Emirates, United Kingdom, Uruguay.

Who speaks?

Summit speakers are drawn from both within and outside the field of outsourcing. Global business leaders have included John Sculley, former CEO Apple Computers, Gary Wendt, former president, chairman and CEO of GE Capital Services, and Fred Brown, past chair, the American Hospital Association. Robert Reich, former U.S. Secretary of Labor, and vice presidential nominee Jack Kemp have addressed Summit delegates.  Executives from General Motors, Microsoft, Northwest Airlines, United Technologies and many other global firms have shared their business experiences. And, leading advisors from Booz Allen Hamilton, McKinsey & Co., neoIT, PricewaterhouseCoopers, Simmons & Simmons and others have shared the insights and advice they are giving their customers.