550+ outsourcing professionals from around the world participated in The 2010 Outsourcing World Summit®  and learned how outsourcing can help create change, enable growth and add value in their organizations.  During the event, IAOP inducted three honorees into its Outsourcing Hall of Fame and announced The 2010 Global Outsourcing 100.

The International Association of Outsourcing Professionals® (IAOP®) presents the 14th edition of its world-renowned conference – The Outsourcing World Summit – on February 21-23, 2011 at the Renaissance Esmeralda, Indian Wells, California.

Every year, outsourcing executives from across the industry and around the world who are seeking the very latest insights and ideas attend the Summit.  Educational sessions deliver specific actionable solutions to current challenges faced by experienced professionals. Case studies feature actual experiences and the lessons learned, and discuss new ideas, approaches and opportunities. The Outsourcing World Summit has become the event that executives attend each and every year to stay informed of the latest developments affecting the outsourcing industry and their profession.

The caliber of the Summit gets increasingly higher, with new and unprecedented opportunities for learning and networking.  

• Day three of The Outsourcing World Summit is a “Conference Within a Conference.” Attendees can select from IAOP’s Real-Time Strategy Session or one of two hands-on practicum designed to help customers, providers and advisors get more value, right now, from their current outsourcing efforts
• Pre- and Post-Conference Workshops: Helping you learn about, quickly achieve or maintain the highly coveted Certified Outsourcing Professional®  (COP) designation
• Expanded Customer-Only Speed Networking and a new Provider/Advisor-Only Speed Networking session
• Audience Voting: See what your colleagues are thinking about today’s pertinent outsourcing issues
• IAOP Chapter Showcase: Learn how the association’s global chapter network can support your professional needs •  Gala Awards Luncheon: See who’s next to be inducted into The Outsourcing Hall of Fame and who will receive IAOP’s Member of the Year awards
• The Global Outsourcing 100®: The world’s best outsourcing service providers and advisors are announced 
• Global Services Mall: The Summit’s Exhibition Hall showcases top companies from around the world in an  engaging and relaxed setting
• Networking Receptions: These special events bring delegates together for networking, professional and business development and, of course, a great time!

What topics are covered?

The 2011 Outsourcing World Summit’s program will directly address the issues that arise in today’s global marketplace by showcasing the breakthrough achievements of the companies paving the way.  The Summit looks at outsourcing as a management practice – from strategy, to implementation, to ongoing relationship management.

Keynote sessions address global developments while dozens of educational track sessions explore specific developments in the outsourcing of various types of business activities, within specific industries, and by key topic.

The one thing none of us can afford to do in today’s environment is to stop investing in ourselves and in learning how to make our companies reach their full potential.

Who Attends?

Accenture, ACS, Aegis, Air Canada, Allstate Insurance Company, American Express, Avery Dennison, Best Buy Company, Bleum Inc., Booz & Company, Carnegie Mellon University, CB Richard Ellis, Colliers International, Covidien, Eclipsys Corporation, Edward Jones, Enlace Operativo, Everest Group, Fasken Martineau, Genpact, GMAC Financial Services, Hexaware Technologies, HOV Services, Humana, IBM, Infosys, Invest Chile – CORFO, Invest in Bogota, Johnson & Johnson Consumer Group, Kelly OCG, KeyBank, Kimberly – Clark Corporation, Kirkland & Ellis, KPMG LLP, Kraft Foods, LawScribe Inc., Liberty Mutual Insurance, McKesson Corporation, MDeC, MetLife Insurance, Microsoft Corporation, Nair & Co, NCO Group, Neusoft, Nike Inc., Novartis Pharmaceuticals, Oce Business Services, Orange Business Services, Pepsi Co., Perot Systems, Pfizer, Pitney Bowes, Pratt and Whitney, PricewaterhouseCoopers, Procter & Gamble, Siemens Medical Corporation, Sitel, SNC-Lavalin Profac Inc., State Farm Insurance, Sun Microsystems, Sutherland Global Services, Symantec, Inc., TeleTech, The Boeing Company, USAA, Vodafone, Washington Gas, Wellpoint, Whirlpool Corporation, WNS, Xceed and Xerox Corporation.

Even during these uncertain times, executives travel across the globe to attend: Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Croatia, Egypt, El Salvador, France, Germany, Ghana, Guatamala, India, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, Nicaragua, Nigeria, Norway, Philippines, Poland, Romania, Russian Federation, Singapore, South Africa, Spain, Sri Lanka, Sweden, Thailand, United Arab Emirates, United Kingdom, Uruguay and Venezuela.

Who speaks?

Summit speakers are drawn from both within and outside the field of outsourcing. Global business leaders have included John Sculley, former CEO Apple Computers, Gary Wendt, former president, chairman and CEO of GE Capital Services, and Fred Brown, past chair, the American Hospital Association. Robert Reich, former U.S. Secretary of Labor, and vice presidential nominee Jack Kemp have addressed Summit delegates.  Executives from General Motors, Microsoft, Northwest Airlines, United Technologies and many other global firms have shared their business experiences. And, leading advisors from Booz Allen Hamilton, McKinsey & Co., neoIT, PricewaterhouseCoopers, Simmons & Simmons and others have shared the insights and advice they are giving their customers.