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These days cloud computing technology is being discussed just about everywhere. People are excited and curious to know more and more about this latest technology and its working pros and cons. Cloud computing is usually viewed in the context of web, business firms, and data servers. But it is not only business companies and personal [...]
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How to Build the Communication between Customer and Vendor for Successful Outsourcing?
September 28, 2011 No Comment
Even if there is enough budget, resources and time to fulfill the project, still one problem can arise between customer and vendor when outsourcing – it is the process of communication. Especially the complexity of Agile Development process (constant changes in requirements) in contrast to building a product from a set of requirements (Waterfall). The [...]
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A service level agreement is very important in outsourcing as it defines and determines the functions and services that the service provider will deliver to its clients along with the amount and quality of such deliverables. A well drafted Service Level Agreement (SLA) takes into account the expectations of the service recipient and the service [...]
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From 28 to 30 September, Reksoft will participate in the St. Petersburg International Innovation Forum 2011. The Innovation Forum is a unique platform where representatives from science, business and government meet and exchange their expertise. Every year the forum plays host to discussion of the most topical issues related to the development of the innovation [...]
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IT outsourcers looking to grow their services to the global level must navigate a daunting range of tool sets, time zones and language differences. The successful global service desk must adopt a proactive rather than a reactive customer support model, with a goal of eliminating costly downtime by helping their customers implement improved IT processes. [...]
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Gartner, Inc. is an information technology reaserch and advisory firm headquartered in Stamford, Connecticut, United States and providing technology related insight. According to the analyst firm, we’ll talk about the ten things or “game changers” in IT outsourcing. 1. The economy In recent years the economy has been so bad that outsourcing has seen major [...]
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Ontotext will have three presentations at SemTech UK this year. Two of them are joint presentations with customers and the third one provides an overview of a number of successful deployments in the UK where OWLIM was used and established Ontotext as the most successful ST vendor in UK over the last couple of years. [...]
Continue reading Telema Partners with Latvian Software Provider Ankravs to Expedite e-invoice Penetration in Latvia
September 27, 2011 No Comment
The leading EDI operator in the Baltics Telema and the leading business software provider in Latvia Ankravs established a partnership last week, enabling all Ankravs’ customers to start using e-invoices and other EDI documents faster and more economically. An estimated 420 million trade documents (orders, invoices, delivery notes etc.) are circulated in Latvia annually. Less [...]
Continue reading CEEOA Launches the New Information Analytical Portal about IT Outsourcing in the CEE region
September 27, 2011 No Comment
Kiev – September 27, 2011 – CEEOA announces the launch of new information analytical portal about IT outsourcing in the Central and Eastern European countries, ITOnews.eu https://itonews.eu. The main objectives of portal ITONews.eu are to form the complete view on the potential of the CEE region, the promising cluster for outsourcing services provision, and to [...]
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SoftServe Inc., a leading global provider of proven high quality software development, testing and consulting services, is proud to announce that its SoftServe.ua website was recognized with the 2011 WebAward for Outstanding Achievement in Web Development by the Web Marketing Association. The Web Marketing Association’s annual WebAward Competition is the premier award recognition program for [...]
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