

Although outsourcing has been a thriving, growth market for over 20 years, we are still seeing a recurring theme of the disconnected, even dysfunctional, relationship between outsourcing clients and providers. This large and growing trend is potentially the single most significant thing impeding ROI for both sides of the equation, particularly in the ITO space. [...]
Continue readingUkraine’s IT outsourcing sector has exploded over the last 10 years to top $1bn in 2011, capitalising on the strong science schools inherited from the Soviet Union. Looking to the future, the sector has the potential to become a real force for Ukraine’s modernisation if it can meet some challenges. IT outsourcing is one of [...]
Continue readingThe IT outsourcing market is growing, according to a new survey of 200 IT executives released by Bluewolf. That’s because companies are increasingly relying on outsourcers for IT talent needs. The survey finds 48% of companies will hire more contractors, rather than seek full-time staff, to meet growing IT needs in the next 12-18 months. [...]
Continue readingThere is a quiet revolution in the technology corridors of some of the world’s largest corporations. Traditional five-year, outsourcing mega-deals – whereby companies delegate the running of information technology (IT) functions to a third party – look set for extinction. The reason is a pressing need for more flexible, short-term arrangements from newer, nimbler players [...]
Continue readingOver the past few months, the popularity and growth of cloud services has increased exponentially as consumers start to realize that the cloud is their only solution to their ever-increasing demand for both computing power and storage space. Companies, therefore, need to prioritize new cloud-based service offerings in order to take advantage of consumers’ expectations. [...]
Continue readingMultishoring.info, the largest organization of IT consultants who specialize in nearshore and offshore IT development in Poland, has registered its company in UK under the name of Multishoring Ltd. (http://www.multishoring.co.uk) and opened its office in London. This is to get more credibility for the brand among British companies willing to outsource their IT operations in [...]
Continue reading“VII Outsourcing Forum” – Poland’s best established shared services and outsourcing event. This prestigious annual event has a proven track record of attracting senior government, university and business representatives from across Poland to share opinion and best practice on the future of the shared services and outsourcing industry. The main topics of the Forum will [...]
Continue readingThe global economic recovery creates opportunities for the outsourcing industry as clients re-assess their suppliers, reduce risk and develop new operating locations in an attempt to both brighten up the balance sheet and increase efficiency while maintaining quality of service. Competition for FDI is also providing a wealth of opportunities for companies looking at new [...]
Continue readingCustomer expectations are changing more rapidly than any time in recent history. This change is happening despite (or in some cases, because of) broader economic challenges. In this timely webinar, ICMI’s Brad Cleveland will identify the steps you can and must take to maximize your strategy for social service, including: Listening, building the right team, [...]
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