After the grand success of the first edition of the Arab Outsourcing Conference 2009, TCQ is proud to present the second annual edition of this high quality event with a lot more enhanced features including;

• Plenary Sessions
• Buyer-side Panel Discussions
• Seller-side Panel Discussions
• Networking Sessions
• Concurrent Track Sessions
• Meet vendors at the Co-Located Expo
• Pre-Conference & Post-Conference Master Classes

Theme: Creating Sustainable Value through Transformational Outsourcing

The Arab Outsourcing Conference & Expo 2010 is designed specifically to add value for a wide range of delegates including;

• Middle Eastern Private and Public Sector Organizations
• Regional and International Outsourcing providers
• Outsourcing Consultants and Lawyers
• Outsourcing Destination Promoting Agencies and Governments
• International Organizations Considering Middle East as a destination

For Middle Eastern Private and Public Sector Organizations

Outsourcing is a relatively new business practice in the Middle East region, but the sector is set to grow exponentially as most organizations are seriously looking at potential opportunities for cutting costs, without compromising on operational efficiency and innovation. When it comes to Governmental organizations, the objectives often go beyond this as they are also looking at Outsourcing as a means to boost economy and also improve efficiency by moving non-core operations from Government to Private sector.

Arab Outsourcing Conference & Expo 2010 provides a knowledge sharing and networking platform for both private and public sector organizations in the Middle East region to meet and discuss the opportunities and challenges for smoothly integrating Outsourcing Model within their business operations. Also this event provides a great opportunity for networking with leading Regional and International Outsoucing Consultants, Outsourcing Lawyers and Outsourcing Service Providers.

Also, if your organization is currently engaged in an Outsourcing relationship which has not yet met your expectations or had made some failed attempts in the past, please bring your specific issues to our expert panel discussions and get the solutions for such issues right away.

If your are representing a Middle East organization, currently dealing with Outsourcing at some levels or Considering it, this event is for you.

For Regional and International Outsourcing Service Providers

Outsourcing is becoming an established business among the organizations in the Middle East region and the companies are seriously looking out for partnering organizations who have proven capabilities in delivering comprehensive Outsourcing services.

Arab Outsourcing Conference & Expo 2010 is a great platform for promoting your services among the decision makers representing leading organizations from major industries such as Government, Oil & Gas, Telecom, Utilities, Healthcare, Banking and Finance etc. Providers can take advantage of the sponsorship opportunities as well as the limited number of booths available at the co-located expo.

If you are an Outsourcing provider looking at expanding your presence in the Middle East region, this event is for you.

For Outsourcing Consultants and Lawyers

Since Outsourcing is a new concept in the Middle East region, Organizations need advise and guidance from reputed Consultants and Lawyers practicing in this domain.

Arab Outsourcing Conference & Expo 2010 is a great platform for Consultants and Lawyers specializing in the areas of Outsourcing Relationships, Transitioning, Provider Identification, Contracts and SLAs, Governance etc.

If you are a Consultant or Lawyer providing specialist advise for clients to successfully establish Outsourcing practices, this event is for you.

For Outsourcing Destination Promotion Authorities and Governments

In a region, where imported labour plays a key role in shaping the economy, for certain business functions, partly or completely moving to near-shore or off-shore locations can yield optimum results.

Arab Outsourcing Conference & Expo 2010 is a great platform for offshore destination promotion Authorities and Governments to communicate with the Organizations in the Middle East and make them aware of the availability and merits of such near-shore or off-shore destinations.

If you are representing an offshore destination promotion authority or Government having a value proposition for clients in the Middle East, this event is for you.

For International Organizations Considering Middle East as Destination

According to a recent study conducted by A.T. Kearney in 2009, there is a global shift in geography of outsourcing and Middle East and North Africa (MENA) is emerging as a key offshoring region because of its large, well educated population and its proximity to Europe. Listed countries include Egypt, Jordan, Tunisia, United Arab Emirates and Morocco.

With the active participation of delegates from these countries, this event is a great opportunity for International Organizations exploring the possibilities of Outsourcing to Middle East region.

If you are representing an International Organization looking at using one of the Middle East Countries as your off-shore destination, this event is for you.