The outsourcing market is allowing companies to lower costs and improve efficiency and services, thus allowing them to focus more on strategic planning and core competencies. All across the board executives are under pressure to improve the bottom line for their organisations and build the right strategy for their respective groups.

IT outsourcing and BPO has become a core part of many company strategies helping their groups achieve better returns, lower costs and improve flexibility and efficiency.

Nevertheless these processes need to be defined and thought out well to implement those benefits as opposed to just cutting costs to achieve shareholder value. A clear understanding of your organisations structure and goals is vital whether you are considering near- shore or off- shore IT outsourcing and BPO, these all need to be aligned with your overall company strategy.

The BME Global IT Outsourcing and BPO Conference will give you the opportunity to hear real case studies and keynote presentations from those experts and organisations that have made successful outsourcing initiatives and decisions to outsource one or multiple functions.
This will give you valuable insight and allow you to lead the process and strategically align your department’s activities with your overall organisations business goals. You will understand and gain insight to what works and what does not work.

Listen to the highest quality speakers address key areas concerning outsourcing and BPO. This conference will give delegates a unique learning platform designed to help you make those all important decisions and steps to implement near-shore and off-shore outsourcing solutions.

Whatever size organisation you are, or if you are just starting to investigate outsourcing and BPO, or are actively pursuing a relationship, this conference is specifically designed to help you study and learn all the key areas needed, so you can successfully enhance business profitability and maximize your service levels.

Key topics will include

• Aligning IT Outsourcing and BPO initiatives with enterprise architecture and business strategy
• Importance of using the right communication tools for business strategy in context of IT outsourcing and BPO initiatives
• How IT outsourcing and BPO can be aligned with business productivity and growth objectives
• Managing the relationship with the provider
• Managing the risks of outsourcing will ensure costly mistakes are avoided
• The cost of off shoring and the hidden costs
• Strategy drivers and benefits of BPO
• How to choose the right partner and overcome concerns on issues as control and security
• How organisations can control the costs
• How to guarantee positive ROI
• Legal developments in outsourcing IT and Business process
• Effective governance of an outsourcing partner
• Making sense of the outsourcing provider marketplace
• The opportunity for developing in-house shared service centers
• Strategic versus tactical sourcing
• Measuring value in outsourcing deal
• Guaranteeing benefit realization-possible or impractical
• The decision and business case for staying in-house or externalizing your business or IT support services

The IT Outsourcing and BPO Conference is renowned for its innovative and insightful topics, together with the opportunity to meet industry solution providers to help and advise you on your strategies. As well as your peers the outsourcing conference will have some of Europe’s leading experts, together with consultants, executives and practitioners.

This invitation only event will provide the ultimate platform to hear real-life practical perspectives through a series of specifically tailored conference presentations, workshops with peers and the facility to hold face-to-face meetings with the leading solution/service providers and consultants.

Whatever outsourcing and BPO projects your company has, you will gain valuable and vital knowledge to help you implement those strategies.

Reasons why you need to be at the Outsourcing and BPO

• To learn what makes a good outsourcing provider
• To find the right mix for your organisation, outsourcing, in sourcing and co-Sourcing
• To learn the latest in outsourcing and BPO trends
• To create the right solution for your organisation
• To decide on onshore vs. offshore, what is best for you?
• To know the Legal issues; what will you come up against?
• To maximize your knowledge on EU Legislation and how will these affect you?
• To make the right decision on governance; making the process work and selecting the right operating model.
• To structure your relationship and reduce risk.
• To manage the change and achieve the outsourcing transformation.
• To determine your short term goals vs. your long term goals, what to expect?
• To increase profitability levels
• To reduce operational and transactional cost