NOA Director, Mark Kobayashi-Hillary,is one of the best-known British commentators on outsourcing, corporate change and globalisation. His new book, Talking Outsourcing, collects together more than 300 of his widely acclaimed blogs, which have been published by Computing magazine since 2006. In addition to these blogs, Mark adds comment on recent industry trends.

Mark will be joined at the book launch by globalisation guru Philippe Legrain and Hilary Robertson, BPO Strategy Director at Steria, a leading provider of IT-enabled business services in Europe

This event is free to attend.