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As an annual event, the Proservartner Shared Services and BPO Point of View has become a recognized barometer, reading the developments within the market. In this webinar, the following will be covered:
Advisory partner, Rakesh Sangani, will showcase the trends that have become the new normal in 2012 and share with you the predictions for shared services and BPO in 2013 in a “must attend” session. Nina Brown, Director of Business Engineering for DATAMARK, Inc., will join in to add perspective and commentary on the current landscape of BPO.